About Faculty
Dr. MINAL SHAH
| Employee ID | 10180 |
| Date of Joining | 01-02-2008 |
| Nature of Association | Regular |
| Department | Management |
| Designation | ASSISTANT PROFESSOR |
| Educational Qualification | Ph.D (Management) Dual MBA (Finance + HR ) B.Com. |
| minal.shah@bitdurg.ac.in | |
| Contact Number | Extension 222 Global Directory 8242 |
Areas of Interest
Finance, Banking and Human Resources
Publications
|
Sr.No. |
Title of Research Paper |
Name of Journal |
National/ International |
ISSN, Pg.no. and year |
Abstracted and Indexed |
|
1 |
Effect of emerging trends in Retail Sector on Impulse Buying Behavior-With reference to Chhattisgarh Region. (I.J.E.M.S.), January-2012. |
International Journal of Engineering and Management Sciences |
International |
ISSN 2229-600X. Volume.3 (2) 2012: 142 - 145 |
|
|
2 |
Impact of Job Satisfaction on Organisational Commitment: A Study on Private Banks of Chhattisgarh. |
International Journal of Management, IT and Engineering I.J.M.I.E |
ISSN: 2249-0558 August -2012. Volume 2 issue 8 |
||
|
3 |
A Study of Customer Satisfaction towards Service Provided by Employees of Public Banks using Servqual Model with Reference to Durg-Bhilai Region |
International Journal of Management and Social Sciences Research (IJMSSR) |
International |
ISSN-2319-4421 Volume 2, No. 8, August 2013. |
UGC Approved |
|
4 |
Cross selling – Opportunities and challenges |
International Journal of Trends in Marketing Management |
International |
ISSN-0976–9722 Volume 3 issue 10 Oct 2014 |
|
|
5 |
Measuring the Impact of Service Quality on Customer Satisfaction- A Comparison between SBI and AXIS Bank |
International Science Community Association, Research Journal of Management sciences |
International |
ISSN-2319-1171 vol. 5(8), pg no. 1-8 in August 2016 |
Google Scholar, Academic Keys, Cosmos, IIJIF, I2OR, Cite Factor, IIFS, IFJ, Scientific Indexing |
|
6 |
Cross Selling and its Impact on Customer Satisfaction: A Literature Review |
Abhinav International Monthly Refereed Journal of Research in Management and Technology |
International |
ISSN-2320-0073 vol. 5, Issue 8, pp 11-22 in August 2016. |
UGC Approved |
|
7 |
Cross selling: A Tool for Customer Satisfaction |
Research Journal of Management sciences |
International |
ISSN-2319-1171.vol.6 (8), pp 21-23 August2017 |
Google Scholar, Academic Keys, Cosmos, IIJIF, I2OR, Cite Factor, IIFS, IFJ, Scientific Indexing |
|
8 |
To Study the Impact of Consumer Behavior Towards Organised Retail With Special Riapur City |
IJMTES |
International |
ISSN-2249-7455, Vol 9 Issue 3 March 2018 |
UGC Approved |
|
9 |
Cross Selling – A customer centric approach in Indian banks |
IJMTES |
International |
ISSN-2249-7455, Vol 9 Issue 3 March 2018 |
UGC Approved |
|
10 |
Study the Effectiveness of Marketing Strategies on sales of Maruti Cars in Nexa Showroom |
IJMTES |
International |
ISSN-2249-7455, Vol 9 Issue 3 March 2018 |
UGC Approved |
|
11 |
Employees Initiatives and Cross Selling – A Comparative Study Between Public and Private Banks |
IJMTES |
International |
ISSN-2249-7455 Volume 9(3), pp 408 - 412 March 2019 |
|
|
12 |
An Ordinal Regression Analysis for Educational Attainment of Students Through MOOCs |
Vidyabharati International Interdisciplinary Research |
|
2319-4979 Pg.no 311-316 October 2021 |
|
|
13 |
Entrepreneurial Motivation and their Drivers: A Study of Nascent Entrepreneurs |
GIS SCIENCE JOURNAL |
|
ISSN-1869-9391 Pg.no 395-405 November 2021 |
|
|
14 |
Determinants of Cross Selling Through Mobile apps in Indian Banks- A Factor Analysis Approach |
Journal of University of Shanghai for Science and Technology |
International |
ISSN-1007-6735 Pg.no 161-173 October 2021 |
|
National Conferences
|
S.NO |
Details |
|
1 |
National Conference on Contemporary Issues in Management Research Title: Internet Economy and Budget 2021-22: Some Bold Steps, Some Efforts and Problems, October 2021 |
|
2 |
National Conference on Contemporary Issues in Management Research Title: Growing Agriculture Market Economy, Impact of ICT, October 2021 |
|
3 |
National Conference on Management & Economic Challenges in India- Before, During & After the Pandemic Title: Consumer’s Preference and Attitude Towards Online Food Ordering With Special Reference to Raipur City, November 2020 |
|
4 |
National Conference on Management & Economic Challenges in India- Before, During & After the Pandemic Title: Impact of Pandemic on Sales with Reference to Medical Retail Sector (C.G), November 2020 |
Other Information ( BOOK / BOOK CHAPTERS PUBLISHED) :
|
S.No |
Title |
Details of Books |
Joint Author, if any |
|
1 |
Customer Satisfaction Tool : Cross Selling |
B P Publications, ISBN: 978-93-91882-49-5 |
Dr. Sanjay Guha, Dr. UrvashiShrivastava |
|
2 |
Corporate Communication- Challenges and Opportunities |
CleverFox Publications, Chennai, ISBN: 978- 93-91537-84-5 |
Dr. Sheetal Sharma |
Other Info.
Other Responsibilities:
|
From |
To |
Administrative Position |
Major responsibility |
|
26/07/2017 |
|
Supporting faculty—Criteria 2, NAAC |
To prepare documentation for Teaching Learning and Evaluation |
|
29/01/2016 |
30/01/2016 |
Member, Organizing Committee BITCON-2016 (Department of Management) |
Session Incharge |
|
28/03/2017 |
|
Member, Organizing Committee BITCON-2017 (Department of Management) |
For smooth functioning of Conference. |
Felowship/Awards/Other recognitions: