| Employee ID | 10180 |
| Date of Joining | 01-02-2008 |
| Nature of Association | Regular |
| Department | Management |
| Designation | ASSISTANT PROFESSOR |
| Educational Qualification | Ph.D (Management) Dual MBA (Finance + HR ) B.Com. |
| minal.shah@bitdurg.ac.in | |
| Contact Number | Extension 222 Global Directory 8242 |
Finance, Banking and Human Resources
|
Sr.No. |
Title of Research Paper |
Name of Journal |
National/ International |
ISSN, Pg.no. and year |
|
1 |
Effect of emerging trends in Retail Sector on Impulse Buying Behavior-With reference to Chhattisgarh Region. (I.J.E.M.S.), January-2012. |
International Journal of Engineering and Management Sciences |
International |
ISSN 2229-600X. Volume.3 (2) 2012: 142 - 145 |
|
2 |
Impact of Job Satisfaction on Organisational Commitment: A Study on Private Banks of Chhattisgarh. |
International Journal of Management, IT and Engineering I.J.M.I.E |
ISSN: 2249-0558 August -2012. Volume 2 issue 8 |
|
|
3 |
A Study of Customer Satisfaction towards Service Provided by Employees of Public Banks using Servqual Model with Reference to Durg-Bhilai Region |
International Journal of Management and Social Sciences Research (IJMSSR) |
International |
ISSN-2319-4421 Volume 2, No. 8, August 2013. |
|
4 |
Cross selling – Opportunities and challenges |
International Journal of Trends in Marketing Management |
International |
ISSN-0976–9722 Volume 3 issue 10 Oct 2014 |
|
5 |
Measuring the Impact of Service Quality on Customer Satisfaction- A Comparison between SBI and AXIS Bank |
International Science Community Association, Research Journal of Management sciences |
International |
ISSN-2319-1171 vol. 5(8), pg no. 1-8 in August 2016 |
|
6 |
Cross Selling and its Impact on Customer Satisfaction: A Literature Review |
Abhinav International Monthly Refereed Journal of Research in Management and Technology |
International |
ISSN-2320-0073 vol. 5, Issue 8, pp 11-22 in August 2016. |
|
7 |
Cross selling: A Tool for Customer Satisfaction |
Research Journal of Management sciences |
International |
ISSN-2319-1171.vol.6 (8), pp 21-23 August2017 |
|
8 |
To Study the Impact of Consumer Behavior Towards Organised Retail With Special Riapur City |
IJMTES |
International |
ISSN-2249-7455, Vol 9 Issue 3 March 2018 |
|
9 |
Cross Selling – A customer centric approach in Indian banks |
IJMTES |
International |
ISSN-2249-7455, Vol 9 Issue 3 March 2018 |
|
10 |
Study the Effectiveness of Marketing Strategies on sales of Maruti Cars in Nexa Showroom |
IJMTES |
International |
ISSN-2249-7455, Vol 9 Issue 3 March 2018 |
|
11 |
Employees Initiatives and Cross Selling – A Comparative Study Between Public and Private Banks |
IJMTES |
International |
ISSN-2249-7455 Volume 9(3), pp 408 - 412 March 2019 |
|
12 |
An Ordinal Regression Analysis for Educational Attainment of Students Through MOOCs |
Vidyabharati International Interdisciplinary Research |
2319-4979 Pg.no 311-316 October 2021 |
|
|
13 |
Entrepreneurial Motivation and their Drivers: A Study of Nascent Entrepreneurs |
GIS SCIENCE Journal |
International |
ISSN-1869-9391 Pg.no 395-405 November 2021 |
|
14 |
Determinants of Cross Selling Through Mobile apps in Indian Banks- A Factor Analysis Approach |
Journal of University of Shanghai for Science and Technology |
International |
ISSN-1007-6735 Pg.no 161-173 October 2021 |
|
15 |
Working Capital Management: Impact on Profitability- A Literature Review |
Samdarshi |
International |
Vol. 16 Issue 04, 2023 Page No. 315-318
|
|
16 |
A Study on Consumer Perception of UPI Towards Daily Need Products in Raipur City |
International Journal of Mechanical Engineering |
International |
Vol. 07 Issue 01, 2022 Page No. 7526-7537
|
|
17 |
Impact of Job Stress on Organizational Commitment among Employees: Comparative Study between AXIS & HDFC Banks of Chhattisgarh |
NeuroQuantology |
International |
Vol. 20 Issue 01, 2022 Page No. 1137-1146
|
|
18 |
A Study on Consumer Safety Right awareness with reference to Electromagnetic Field |
NeuroQuantology |
International |
Vol. 20 Issue 03, 2022 Page No. 1181-1188
|
|
19 |
Awareness of Consumer Rights: A Review of Literature |
International Journal of Food and Nutritional Sciences |
International |
Vol. 11 S. Issue 01, 2022 Page No. 2993- 3003 |
|
20 |
Green Product Awareness a Moderator for Green Product Purchase Intention A Study on College Students of Raipur District, Chhattisgarh, India. |
International Journal of Food and Nutritional Sciences |
International |
Vol. 11 S. Issue 03, 2022 Page No. 5316-5323 |
|
21 |
Moratorium and Its Effect on Indian Banks During Covid-19 Pandemic |
International Journal of Mechanical Engineering |
International |
Vol. 06 Issue 03, 2021 Page No. 4702-4714
|
National Conferences
|
S.NO |
Details |
|
1 |
Academic Integration and Sustainable Development " An Interdisciplinary Manifesto" (IUR-AISD 2023) Title: A Study on Consumer Safety Right Awarness with Reference to Electromagnetic Field 30-31 2023 |
|
2 |
National Conference on Contemporary Issues in Management Research Title: Internet Economy and Budget 2021-22: Some Bold Steps, Some Efforts and Problems, October 2021 |
|
3 |
National Conference on Contemporary Issues in Management Research Title: Growing Agriculture Market Economy, Impact of ICT, October 2021 |
|
4 |
National Conference on Management & Economic Challenges in India- Before, During & After the Pandemic Title: Consumer’s Preference and Attitude Towards Online Food Ordering With Special Reference to Raipur City, November 2020 |
|
5 |
National Conference on Management & Economic Challenges in India- Before, During & After the Pandemic Title: Impact of Pandemic on Sales with Reference to Medical Retail Sector (C.G), November 2020 |
Other Information ( BOOK / BOOK CHAPTERS PUBLISHED) :
|
S.No |
Title |
Details of Books |
Joint Author, if any |
|
1 |
Supply and Demand in the Indian Tea Market |
Cases in Management Chapter No. 7, 2025 |
NA |
|
2 |
Web Design Inc. |
Cases in Management Chapter No. 8, 2025 |
NA |
|
3 |
Chapter- Green Marketing Among Z- Generation (Z-Gen) |
Scopus indexed IGI Global ISBN13: 978166495032 ISBN10: 1668495031 EISBN13: 978166495056 Chapter No. 11, 2023 |
Mr. Abhinav Agarwal |
|
4 |
Customer Satisfaction Tool: Cross Selling |
B P Publications, ISBN: 978-93-91882-49-5 |
Dr. Sanjay Guha, Dr. Urvashi Shrivastava |
|
5 |
Corporate Communication- Challenges and Opportunities |
CleverFox Publications, Chennai, ISBN: 978- 93-91537-84-5 |
Dr. Sheetal Sharma |
Other Responsibilities:
OTHER RESPONSIBILITIES
|
From |
To |
Administrative Position |
Major Responsibility |
|
July 2023 |
Till Date |
PAC Club member Central Team |
Conducting activities of club such as celebrating Managers’ Day, Loktantra event etc. |
|
July 2022 |
June 2023 |
Alumni In-charge Central Team |
Arranging Guest lectures with Alumnis, preparing for Alumni meet |
|
2022 |
|
NBA Criteria 5 & 6 faculty partly in-charge |
Prepare and compile the documents |
|
20 November 2020 |
- |
Organizing Secretory BITCON-2020 (Department of Management) |
Organising the National Conference |
|
26/07/2017 |
Supporting faculty—Criteria 2, NAAC |
To prepare documentation for Teaching Learning and Evaluation |
|
|
29/01/2016 |
30/01/2016 |
Member, Organizing Committee BITCON-2016 (Department of Management) |
Session Incharge |
|
28/03/2017 |
Member, Organizing Committee BITCON-2017 (Department of Management) |
For smooth functioning of Conference. |
Felowship/Awards/Other recognitions:


