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About Faculty

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Dr. MINAL SHAH

ASSISTANT PROFESSOR

minal.shah@bitdurg.ac.in

Dr. MINAL SHAH

Employee ID 10180
Date of Joining 01-02-2008
Nature of Association Regular
Department Management
Designation ASSISTANT PROFESSOR
Educational Qualification Ph.D (Management) Dual MBA (Finance + HR ) B.Com.
E-Mail minal.shah@bitdurg.ac.in
Contact Number Extension 222 Global Directory 8242
Areas of Interest

Finance, Banking and Human Resources

Publications

    Sr.No.

    Title of Research Paper

    Name of Journal

    National/ International

    ISSN, Pg.no. and year

    1

    Effect of emerging trends in Retail Sector on Impulse Buying Behavior-With reference to Chhattisgarh Region. (I.J.E.M.S.), January-2012.

    International Journal of Engineering and Management Sciences

    International

    ISSN 2229-600X.

    Volume.3 (2) 2012: 142 - 145

    2

    Impact of Job Satisfaction on Organisational Commitment: A Study on Private Banks of Chhattisgarh.

    International Journal of Management, IT and Engineering I.J.M.I.E

     

    ISSN: 2249-0558 August -2012.

    Volume 2 issue 8

    3

    A Study of Customer Satisfaction towards Service Provided by Employees of Public Banks using Servqual Model with Reference to Durg-Bhilai Region

    International Journal of Management and Social Sciences Research (IJMSSR)

    International

    ISSN-2319-4421 Volume 2, No. 8, August 2013.

    4

    Cross selling – Opportunities and challenges

    International Journal of Trends in Marketing Management

    International

    ISSN-0976–9722 Volume 3 issue 10 Oct 2014

    5

    Measuring the Impact of Service Quality on Customer Satisfaction- A Comparison between SBI and AXIS Bank

    International Science Community Association, Research Journal of Management sciences

    International

    ISSN-2319-1171 vol. 5(8), pg no. 1-8 in August 2016

    6

    Cross Selling and its Impact on Customer Satisfaction: A Literature Review

    Abhinav International Monthly Refereed Journal of Research in Management and Technology

    International

    ISSN-2320-0073 vol. 5, Issue 8, pp 11-22 in August 2016.

    7

    Cross selling: A Tool for Customer Satisfaction

    Research Journal of Management sciences

    International

    ISSN-2319-1171.vol.6 (8), pp 21-23 August2017

    8

    To Study the Impact of Consumer Behavior Towards Organised Retail With Special Riapur City

    IJMTES

     

    International

    ISSN-2249-7455, Vol 9 Issue 3

    March 2018

    9

    Cross Selling – A customer centric approach in Indian banks

    IJMTES

    International

    ISSN-2249-7455, Vol 9 Issue 3

    March 2018

    10

    Study the Effectiveness of Marketing Strategies on sales of Maruti Cars in Nexa Showroom

    IJMTES

    International

    ISSN-2249-7455, Vol 9 Issue 3

    March 2018

    11

    Employees Initiatives and Cross Selling – A Comparative Study Between Public and Private Banks

    IJMTES

    International

    ISSN-2249-7455

    Volume 9(3), pp 408 - 412

    March 2019

    12

    An Ordinal Regression Analysis for Educational Attainment of Students Through MOOCs

    Vidyabharati International Interdisciplinary Research

     

    2319-4979

    Pg.no 311-316

    October 2021

    13

    Entrepreneurial Motivation and their Drivers: A Study of Nascent Entrepreneurs

    GIS SCIENCE Journal

    International

    ISSN-1869-9391

    Pg.no 395-405

    November 2021

    14

    Determinants of Cross Selling Through Mobile apps in Indian Banks- A Factor Analysis Approach

    Journal of University of Shanghai for Science and Technology

    International

    ISSN-1007-6735

    Pg.no 161-173

    October 2021

    15

    Working Capital Management: Impact on Profitability- A Literature Review

    Samdarshi

    International

    Vol. 16

    Issue 04, 2023

    Page No. 315-318

     

    16

    A Study on Consumer Perception of UPI Towards Daily Need Products in Raipur City

    International Journal of Mechanical Engineering

    International

    Vol. 07

    Issue 01, 2022

    Page No. 7526-7537

     

    17

    Impact of Job Stress on Organizational Commitment among Employees: Comparative Study between AXIS & HDFC Banks of Chhattisgarh

    NeuroQuantology

    International

    Vol. 20

    Issue 01, 2022

    Page No. 1137-1146

     

    18

    A Study on Consumer Safety Right awareness with reference to Electromagnetic Field

    NeuroQuantology

    International

    Vol. 20

    Issue 03, 2022

    Page No. 1181-1188

     

    19

    Awareness of Consumer Rights: A Review of Literature

    International Journal of Food and Nutritional Sciences

    International

    Vol. 11

    S. Issue 01, 2022

    Page No. 2993- 3003

    20

    Green Product Awareness a Moderator for Green Product Purchase Intention A Study on College Students of Raipur District, Chhattisgarh, India.

    International Journal of Food and Nutritional Sciences

    International

    Vol. 11

    S. Issue 03, 2022

    Page No. 5316-5323

    21

    Moratorium and Its Effect on Indian Banks During Covid-19 Pandemic

    International Journal of Mechanical Engineering

    International

    Vol. 06

    Issue 03, 2021

    Page No. 4702-4714

     

    National Conferences

    S.NO

    Details

    1

    Academic Integration and Sustainable Development " An Interdisciplinary Manifesto" (IUR-AISD 2023)

    Title: A Study on Consumer Safety Right Awarness with Reference to Electromagnetic Field 30-31 2023

    2

    National Conference on Contemporary Issues in Management Research

    Title: Internet Economy and Budget 2021-22: Some Bold Steps, Some Efforts and Problems, October 2021

    3

    National Conference on Contemporary Issues in Management Research

    Title: Growing Agriculture Market Economy, Impact of ICT, October 2021

    4

    National Conference on Management & Economic Challenges in India- Before, During & After the Pandemic

    Title: Consumer’s Preference and Attitude Towards Online Food Ordering With Special Reference to Raipur City, November 2020

    5

    National Conference on Management & Economic Challenges in India- Before, During & After the Pandemic

    Title: Impact of Pandemic on Sales with Reference to Medical Retail Sector (C.G), November 2020

    Other Information ( BOOK / BOOK CHAPTERS PUBLISHED) :

     

    S.No

    Title

    Details of Books

    Joint Author, if any

    1

    Supply and Demand in the Indian Tea Market

    Cases in Management Chapter No. 7, 2025

                NA

    2

    Web Design Inc.

    Cases in Management Chapter No. 8, 2025

               NA

    3

    Chapter- Green Marketing Among Z- Generation (Z-Gen)

    Scopus indexed IGI Global ISBN13: 978166495032

    ISBN10: 1668495031

    EISBN13: 978166495056 Chapter No. 11, 2023

    Mr. Abhinav Agarwal

    4

    Customer Satisfaction Tool: Cross Selling

    B P Publications, ISBN: 978-93-91882-49-5

    Dr. Sanjay Guha, Dr. Urvashi Shrivastava

    5

    Corporate Communication- Challenges and Opportunities

    CleverFox Publications, Chennai, ISBN: 978- 93-91537-84-5

    Dr. Sheetal Sharma

Other Info.

Other Responsibilities:

    OTHER RESPONSIBILITIES

    From

    To

    Administrative Position

    Major Responsibility

    July 2023

    Till Date

    PAC Club member Central Team

    Conducting activities of club such as celebrating Managers’ Day, Loktantra event etc.

    July 2022

    June 2023

    Alumni In-charge Central Team

    Arranging Guest lectures with Alumnis, preparing for Alumni meet

    2022

     

    NBA Criteria 5 & 6 faculty partly in-charge

    Prepare and compile the documents

    20 November 2020

            -

    Organizing Secretory BITCON-2020 (Department of Management)

    Organising the National Conference

    26/07/2017

     

    Supporting faculty—Criteria 2, NAAC

    To prepare documentation for Teaching Learning and Evaluation

    29/01/2016

    30/01/2016

    Member,  Organizing Committee BITCON-2016 (Department of Management)

    Session Incharge

    28/03/2017

     

    Member,  Organizing Committee BITCON-2017 (Department of Management)

    For smooth functioning of Conference.

     



Felowship/Awards/Other recognitions: