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Dr. MINAL SHAH

Assistant Professor

28minalshah@gmail.com

Dr. MINAL SHAH

Employee ID
Date of Joining
Nature of Association
Department Management
Designation Assistant Professor
Educational Qualification 1. Ph.D Chhattisgarh Swami Vivekananda Technical University. 2. Name of PG: Dual MBA from Rajarshri Shahu Institute of Management BAMU 3. Name of UG: Bachelor of Commerce from Saraswati Bhavan BAMU.
E-Mail 28minalshah@gmail.com
Contact Number (0788) 2359297, Ext. 222
Areas of Interest

Publications

    Sr.No.

    Title of Research Paper

    Name of Journal

    National/ International

    ISSN, Pg.no. and year

    Abstracted and Indexed

    1

    Effect of emerging trends in Retail Sector on Impulse Buying Behavior-With reference to Chhattisgarh Region. (I.J.E.M.S.), January-2012.

    International Journal of Engineering and Management Sciences

    International

    ISSN 2229-600X.

    Volume.3 (2) 2012: 142 - 145

     

    2

    Impact of Job Satisfaction on Organisational Commitment: A Study on Private Banks of Chhattisgarh.

    International Journal of Management, IT and Engineering I.J.M.I.E

     

    ISSN: 2249-0558 August -2012.

    Volume 2 issue 8

     

    3

    A Study of Customer Satisfaction towards Service Provided by Employees of Public Banks using Servqual Model with Reference to Durg-Bhilai Region

    International Journal of Management and Social Sciences Research (IJMSSR)

    International

    ISSN-2319-4421 Volume 2, No. 8, August 2013.

     

    UGC Approved

    4

    Cross selling – Opportunities and challenges

    International Journal of Trends in Marketing Management

    International

    ISSN-0976–9722 Volume 3 issue 10 Oct 2014

     

    5

    Measuring the Impact of Service Quality on Customer Satisfaction- A Comparison between SBI and AXIS Bank

    International Science Community Association, Research Journal of Management sciences

    International

    ISSN-2319-1171 vol. 5(8), pg no. 1-8 in August 2016

    Google Scholar, Academic Keys, Cosmos, IIJIF, I2OR, Cite Factor, IIFS, IFJ, Scientific Indexing

    6

    Cross Selling and its Impact on Customer Satisfaction: A Literature Review

    Abhinav International Monthly Refereed Journal of Research in Management and Technology

    International

    ISSN-2320-0073 vol. 5, Issue 8, pp 11-22 in August 2016.

     

    UGC Approved

    7

    Cross selling: A Tool for Customer Satisfaction

    Research Journal of Management sciences

    International

    ISSN-2319-1171.vol.6 (8), pp 21-23 August2017

    Google Scholar, Academic Keys, Cosmos, IIJIF, I2OR, Cite Factor, IIFS, IFJ, Scientific Indexing

    8 Employee Initiatives & Cross Selling - A Comparative Study Between Public And Private Banks IJMTES  

    International

    ISSN-2249-7455, Vol 9 Issue 3 UGC Approved
    9 Cross Selling – A customer centric approach in Indian banks IJMTES

    International

    ISSN-2249-7455, Vol 9 Issue 3 UGC Approved
    10 Study the Effectiveness of Marketing Strategies on sales of Maruti Cars in Nexa Showroom IJMTES

    International

    ISSN-2249-7455, Vol 9 Issue 3

    UGC Approved
Other Info.

Other Responsibilities:

    From

    To

    Administrative Position

    Major responsibility

    26/07/2017

     

    Supporting faculty—Criteria 2, NAAC

    To prepare documentation for Teaching Learning and Evaluation

    29/01/2016

    30/01/2016

    Member,  Organizing Committee BITCON-2016 (Department of Management)

    Session Incharge

    28/03/2017

     

    Member,  Organizing Committee BITCON-2017 (Department of Management)

    For smooth functioning of Conference.



Felowship/Awards/Other recognitions: